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Terms of Use

Last updated 13 November 2026

Acceptance of Terms

These Terms of Use ("Terms") are an agreement between you and Friendo Apps Technologies - FZCO, a free zone company registered in Dubai, United Arab Emirates ("we", "us", "our"), which operates the Snowful mobile application (the "App"). You accept these Terms when you continue past the welcome screen of the App, when you subscribe, or when you start to use the App, whichever comes first. If you do not agree, do not use the App.

You must be at least 18 years old, or the age of majority where you live if that is higher, to accept these Terms and to subscribe. The section "Children and Teenagers" covers younger riders.

Apple's standard licence agreement for App Store apps also applies to your use of the App.

Description of the App

Snowful is an iOS application with short video lessons for people learning to ski and snowboard. The App includes:

• A short first run flow about your sport, your level and your trip, which shapes your plan
• A plan of lessons for the days of your trip
• Video lessons that show a move from several angles, where your weight goes, a common mistake and how to fix it

The App requires no account. Your answers and your progress are stored on your device, as described in the Privacy Policy.

What the Lessons Are and Are Not

The lessons, the plan and everything else in the App are general information for education. The same lesson is shown to every user who reaches it.

• Not personal instruction. No person watches you or checks your riding. The App does not see or assess your ability, your technique, your fitness, your equipment, the slope, the snow, the weather, the visibility or the people around you.
• Not a replacement for an instructor. The App does not replace lessons with a certified ski or snowboard instructor. We strongly recommend that you take lessons with one, above all on your first days on snow and before you move to steeper terrain.
• Not safety, mountain or medical advice. The App gives no information about weather, snow, avalanche danger, open or closed runs, or hazards. It is not medical advice, and it is not a tool for emergencies.
• Not a statement that a move is safe for you. A lesson shows how a move is done. It does not say that the move is safe for you, today, on the slope in front of you. Only you can judge that.
• For marked and open runs only. The lessons are meant for marked, open runs inside a ski area that match your level. They are not meant for off piste or backcountry terrain or for closed runs.
• For your own learning. The lessons are for your personal use. They do not qualify you to teach or supervise anyone else.

Your Plan and Your Progress

The App builds your plan automatically from the answers you give. No person reviews it, and the App cannot check your real level. The plan is a suggested order of lessons. It is not an instruction to try a given move on a given day. Move on only when you are ready, and repeat or skip lessons as you need.

The plan and the chart shown in the App are illustrations of a typical path. They are not a promise or a guarantee that you will learn a move in a given number of days, or at all. How fast you progress depends on you, on the snow, on the terrain and on how much you practise.

Teaching Sources and How the Videos Are Made

The lessons are written with reference to published teaching materials of ski and snowboard instructor organisations. We shorten and simplify, and teaching methods differ between schools and countries. If a certified instructor on the slope tells you something different from a lesson, follow the instructor.

The videos show computer generated 3D figures made with the help of AI tools. No instructor was filmed. The figures illustrate the idea of a move. They may simplify it or show it imperfectly, and a real body on real snow behaves differently.

The names and logos of the instructor organisations belong to their owners. Snowful is an independent product. It is not affiliated with, sponsored by or endorsed by any of them, and it does not issue any qualification or certificate.

The Risks You Accept

Skiing and snowboarding are dangerous by nature. No lesson can remove the danger, and it remains even when you do everything a lesson shows. The risks include:

• falls, including falls while you learn or try a new move
• collisions with other people, lifts, trees, rocks, fences, snow machines and other objects
• ice, changing snow, bad weather, poor visibility, cold and altitude
• avalanches and other dangers of the mountain
• equipment that fails, does not fit or is set up wrongly
• accidents on lifts
• tiredness, your own mistakes and the mistakes of other people
• a lesson, a video or a plan that does not suit you or the conditions, or that contains an error

These risks can lead to broken bones, head and spine injuries, paralysis and death, and to damage to property.

You understand these risks. You choose freely to ski or snowboard and to try what the lessons show. You accept these risks as your own.

Your Responsibilities on the Slope

Every time you ride, you are responsible for the following.

• Honest answers. Give true answers about your level in the first run flow. The App does not check them, and the plan is built on them.
• Your ability. Ride within your ability and in control. Try a move only when you can already do the moves that come before it, and only where the slope, the snow and the visibility suit it. If you are not sure, do not try it. Ask a certified instructor.
• Terrain. Choose runs that match your level. Stay on marked, open runs.
• Equipment. Use equipment that is in good condition and fits you, with bindings set by a professional. Wear a helmet.
• Rules. Obey the law, the rules of the ski area, its signs, its closures, its staff and ski patrol, and the rules of conduct for skiers and snowboarders that apply where you ride.
• Conditions. Check the weather, the snow, the avalanche warnings and which runs are open before you ride and during the day.
• Your phone. Watch lessons only when you have stopped in a safe place away from moving people. Do not look at or handle your phone while you are moving or on a lift.
• Your health. Ride only when you are fit to. If you have a medical condition or an injury, are pregnant, or are in doubt, speak to a doctor first. Do not ride under the influence of alcohol, drugs or medicine that affects your reactions. Stop if you feel pain, dizziness or exhaustion.
• Insurance. We recommend insurance that covers winter sports, rescue, medical care and harm to other people.

Other People and Third Parties

You are responsible for harm you cause to other people and to their property while you ride.

We do not own, run, inspect or recommend any ski area, slope, lift, ski school, instructor, rental shop or piece of equipment. We are not responsible for what they do or fail to do, for the state of any slope, or for the conduct of other people on the mountain.

If you show a lesson to another person or pass on what you learned, you do so on your own responsibility.

Children and Teenagers

The App is not directed at children under 13, and they must not use it.

If you are between 13 and the age of majority where you live, you may use the App only if a parent or legal guardian has read and accepted these Terms for you, has decided what you may try, and makes sure you are supervised on the slope.

If you are a parent or legal guardian and you let a minor use the App, or you use what you learn in the App to help a child ride, you accept these Terms for yourself and, as far as the law allows, on the minor's behalf. You are responsible for the minor's safety, supervision, equipment and choice of terrain. The lessons are not designed for teaching children.

Release of Claims

This section applies as far as the law where you live allows. The section "Rights the Law Does Not Let Us Limit" comes first wherever the two differ.

You release Friendo Apps Technologies - FZCO, its owners, directors, employees, contractors and licensors (the "Snowful Parties") from all claims and all liability for injury, death, loss or damage that arises from your skiing or snowboarding, or from your use of the App, the plan or the lessons. This includes claims that the ordinary negligence of a Snowful Party caused or contributed to the harm. You agree not to bring such a claim, for yourself and for anyone who could claim through you, such as your family, your heirs and your estate.

This release does not cover harm caused by the gross negligence, recklessness, wilful misconduct or fraud of a Snowful Party.

Limitation of Liability

This section applies as far as the law where you live allows. The section "Rights the Law Does Not Let Us Limit" comes first wherever the two differ.

• The Snowful Parties are not liable for injury, death, loss or damage that arises from your skiing or snowboarding, from your decisions on the slope, or from what other people do.
• The Snowful Parties are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data.
• The total liability of the Snowful Parties for all claims connected with the App or these Terms is limited to the amount you paid for the App in the twelve months before the event that gave rise to the claim, or 50 US dollars if that is more.

These limits apply to every kind of claim, whether it is based on contract, negligence or another tort, strict liability or any other ground, and even if we were told that the loss was possible.

Rights the Law Does Not Let Us Limit

Nothing in these Terms excludes or limits our liability where the law that applies to you does not allow it. In particular, nothing in these Terms excludes or limits:

• liability for death or personal injury caused by our negligence, where the law does not allow that liability to be excluded or limited
• liability for gross negligence, wilful misconduct, fraud or fraudulent misrepresentation
• liability under product liability law that cannot be set aside by contract
• the rights that consumer law gives you and that cannot be taken away by contract

If you are a consumer who lives in the European Economic Area, the United Kingdom or Switzerland, or in any other place where the law does not let a business exclude liability for injury caused by its negligence, the following applies to you in place of the sections "Release of Claims", "Limitation of Liability" and "Claims Caused by You":

• We are liable without limit for death or personal injury caused by our negligence, for loss caused by our gross negligence or intent, and under product liability law.
• For other loss caused by our slight negligence, we are liable only if we broke a duty that is essential to this contract, and then only for the loss that is typical and could be foreseen for a contract of this kind.
• We are not liable for loss that was not caused by a breach of our duties. Where your own conduct contributed to the loss, for example a breach of your responsibilities under these Terms, the general law on shared fault applies.
• You remain liable under the general law for loss you cause.

The other sections of these Terms, including "What the Lessons Are and Are Not", "The Risks You Accept" and "Your Responsibilities on the Slope", apply to you in full. They describe what the App is and what remains your part.

Claims Caused by You

As far as the law allows, if another person brings a claim against a Snowful Party because of what you did on the slope, because you broke these Terms, or because you broke the law, you will cover the damages and the reasonable costs that result for the Snowful Party, including reasonable legal fees. This does not apply to the extent that the claim was caused by the negligence or misconduct of a Snowful Party.

Disclaimer of Warranties

As far as the law allows, the App is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non infringement. We do not warrant that the App will be uninterrupted, timely, secure or error free. We do not warrant that a lesson, a video or a plan is accurate, complete or free of error, that it suits your ability, your body, your equipment or the conditions you ride in, that following it will prevent a fall or an injury, or that you will reach any result.

If you are a consumer, this section does not take away the legal guarantees that the law of your country gives you and that cannot be excluded.

Subscriptions and Payments

Snowful Pro

Snowful offers auto renewing subscriptions that unlock the lessons and your plan. Subscriptions are purchased through Apple In-App Purchase. The exact price and billing period are presented to you on the App Store payment screen before you confirm payment, and those displayed terms apply to your purchase. Prices may vary by region and currency and may change over time.

Auto Renewal and Cancellation

Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the current period ends. Manage or cancel in Settings, then your name, then Subscriptions, then Snowful. Cancellation takes effect at the end of your current billing period, and you retain access until that date.

Refunds

Purchases are billed and managed by Apple, not by us. Refund requests are handled by Apple: visit reportaproblem.apple.com or contact Apple Support through your App Store account.

Acceptable Use

You agree not to reverse engineer, decompile or attempt to extract the source code of the App except to the extent that applicable law expressly permits it, not to copy, redistribute or resell the App or its lessons, and not to use the App in any way that violates applicable law.

Intellectual Property

The App, its design, its lessons, videos, illustrations and text, its name and its logo are our property and are protected by intellectual property law.

Third Party Services

The App uses Apple In-App Purchase for payment and RevenueCat for subscription validation, as described in the Privacy Policy. Your use of those services is subject to their own terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions, and the courts of Dubai, UAE have exclusive jurisdiction, except as the next paragraph says. Before you start formal proceedings, please contact us at support@snowful.app so that we can try to resolve the dispute informally.

If you are a consumer, this choice does not take away the protection of the mandatory rules of the country where you live, and you may bring a claim in the courts of that country where its law gives you that right.

If Part of These Terms Does Not Apply

Each section of these Terms, and each sentence and list item in it, stands on its own. If a court or authority finds that a part cannot be enforced against you, that part is applied only as far as the law allows or, if that is not possible, is left out for you. The rest of these Terms stays in force.

The sections on risk, responsibility, release, liability and claims caused by you continue to apply after you stop using the App or your subscription ends. If we do not enforce a right at once, we do not give it up.

Legal Information and Contact

Provider: Friendo Apps Technologies - FZCO, a free zone company registered in Dubai, United Arab Emirates. Contact: support@snowful.app.

Changes to Terms

We may revise these Terms as the App changes. The "last updated" date above shows the current version. Changes apply from the date they are posted, and your continued use of the App after that date means you accept them.